The Primary Objective of Total Quality Management (TQM)is To

question 34

Multiple Choice

The primary objective of total quality management (TQM) is to:

• A) meet or exceed customer expectations.
• B) maximize profits for the company and the employees.
• C) form a sustainable organization.
• D) protect the employees from any form of discrimination.

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Definitions:

Overapplied

Refers to the situation where the allocated manufacturing overhead cost is greater than the actual manufacturing overhead cost incurred.

Underapplied

A situation in which the allocated manufacturing overhead costs are less than the actual overhead costs incurred.

Raw Materials

Basic materials and components that are used in the manufacturing process to produce finished goods.

Journal Entries

Records in accounting that document financial transactions and their impact on the accounts of an organization in a chronological order.