Amber's Division Is About to Switch Over to a New

question 61

Multiple Choice

Amber's division is about to switch over to a new computerized telephone system in the upcoming month.She realizes that everyone in her division would have to undergo training to operate the new telephone system.Which of the following reasons has led Amber to decide on a training program for her employees?

• A) The need to adhere to government regulations
• B) The inefficiency of the employees
• C) The increase in the frequency of client complaints
• D) The need to make employees familiar with new technology

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Definitions:

Experimental Hypothesis

A statement predicting the relationship between variables in an experimental design, specifically regarding how an independent variable will affect a dependent variable.

Operational Definitions

The process by which researchers specifically define variables in practical, measurable terms to clarify how those variables will be observed and measured in a study.

Replication

Replication is the process of repeating a research study or experiment under the same or similar conditions to verify the results obtained in the original study.

Positive Correlations

A relationship between two variables where changes in one variable are directly related to changes in the other variable in the same direction.