A Company-Based Program for Providing Counseling and Related Help to Employees

question 28

Multiple Choice

A company-based program for providing counseling and related help to employees whose personal problems are affecting their performance is most accurately called a(n) :

• A) employee assistance program.
• B) grief therapy program for employees.
• C) employee self-help program.
• D) community psychology program.

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Definitions:

Closing Sales

The final step in the sales process where the salesperson secures commitment from the buyer, resulting in a completed purchase.

Salespeople Difficulties

Challenges faced by sales professionals, including rejection, meeting sales targets, and managing customer expectations.

Summary-of-benefits

A concise presentation or list detailing the advantages or positive outcomes of a product, service, or proposal.

Indecisive Prospect

A potential customer who is hesitant or struggles to make a purchasing decision, often requiring additional information or reassurance from a salesperson.