Training in the Skills Required to Perform More Than One

question 70

Multiple Choice

Training in the skills required to perform more than one job is known as:

• A) job sharing.
• B) specialization.
• C) job enrichment.
• D) cross-training.

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Definitions:

Individual Decisions

Choices or judgments made by a single person as opposed to decisions made by groups or teams.

Programmed Decisions

Decisions that are routine and repetitive, made within the framework of company policies and procedures.

Reality Checks

Methods or situations that force an individual or group to consider the actual circumstances surrounding them, often dispelling illusions.

Semiprogrammed Decisions

Decisions that are made with a mix of established procedures and the judgment of the decision-maker, often used when faced with partially known circumstances.