Examlex
To keep rumors and gossip under control,the supervisor should ignore them because they will typically go away.
Bottleneck
A point of congestion or blockage in a production system that significantly reduces efficiency.
Theory of Constraints
A management philosophy focusing on identifying and relieving bottlenecks in processes to improve performance.
External Failure Cost
Costs incurred when a product fails to meet quality standards after it is delivered to the customer, including returns, repairs, and lost reputation.
Prevention Cost
Costs incurred to prevent defects in products or services, including costs for quality training and process control.
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