One Method That Supervisors Can Use to Encourage Upward Communication

question 25

Multiple Choice

One method that supervisors can use to encourage upward communication is to:

• A) persuade one's boss to ask questions.
• B) hear rather than listen to employees.
• C) use a suggestion box.
• D) be authoritative and use a loud tone of voice.

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Definitions:

Overwhelmed By Anxiety

A state of feeling excessively worried, nervous, or uneasy to a degree that it may interfere with daily activities.

Obsessive-Compulsive Disorder

A mental health disorder characterized by unreasonable thoughts and fears (obsessions) that lead to compulsive behaviors.

Preoccupied

Being absorbed in thought or excessively concerned with something, often at the expense of awareness of one's surrounding environment.

Reduces Anxiety

The process or action of decreasing feelings of worry, nervousness, or unease typically about an imminent event or something with an uncertain outcome.