Laura's Division Is Switching Over to a New Computerized Telephone

question 30

Multiple Choice

Laura's division is switching over to a new computerized telephone system in the upcoming months.She realizes that everyone in her division will have to undergo training to operate the new telephone system.Which of the following reasons has led Laura to decide on a training program for her employees?

• A) The need to adhere to government regulations
• B) The inefficiency of the employees
• C) The increase in the frequency of client complaints
• D) The need to make employees familiar with new technology

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Definitions:

Action Potential

A temporary inversion of the electrical potential across the membrane of a nerve or muscle cell, allowing for the transmission of signals.

Hebbian Learning

Hebbian learning is a theory in neuroscience that proposes an increase in synaptic efficacy arises from the presynaptic cell's repeated and persistent stimulation of the postsynaptic cell, foundational for understanding the adaptation of the brain during learning.

Depolarizing

A process in which a cell's membrane potential becomes less negative, often leading to the initiation of an action potential in neurons.

Neurotransmitters

Chemical messengers that transmit signals across synaptic gaps between neurons, influencing a variety of mental and physical functions.