What Should Be Done When the Parties to a Conflict

question 11

Multiple Choice

What should be done when the parties to a conflict are a supervisor's employees?

• A) The supervisor should refer the peers to a higher-level manager.
• B) The supervisor should ask the most senior employee to mediate the conflict.
• C) The supervisor should refer his or her employees to another supervisor.
• D) The supervisor should do his or her duty by mediating the conflict.