Lateral Communication Occurs When a Message Is Sent to a Person

question 61

Multiple Choice

Lateral communication occurs when a message is sent to a person

• A) at a higher level in the organization.
• B) at the same level in the organization.
• C) outside the organization.
• D) at a lower level in the organization.

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Definitions:

Thank-You Message

A courteous communication or note expressing gratitude or appreciation to another individual or group.

STAR Method

A technique used in interviews that stands for Situation, Task, Action, and Result, to structure responses to behavioral questions.

Behavioral Questions

Questions used in interviews that ask candidates to describe past behavior or actions as a predictor of future performance.

Stress Situation

A scenario or set of circumstances that causes significant strain or pressure on an individual or group.