For Effective Communication to Occur, It Is Mandatory for the Sender

question 23

True/False

For effective communication to occur, it is mandatory for the sender to play an active role, but the receiver can play a passive role.

Understand the significance of effective communication skills in business settings.

Recognize the various barriers to effective communication and how to overcome them.

Comprehend the importance of active listening and strategies to improve listening skills.

Identify the impact of nonverbal communication in conveying messages.

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Definitions:

Goods

Tangible items that are manufactured or produced for sale and use, often referring to items of merchandise or inventory.

Right of Return

The right of return is a policy that allows customers to return purchased goods within a specified period for a refund, exchange, or credit.

Sales Revenue

Income earned from the sale of goods or services before any expenses are deducted.

Refund Liability

Refund liability refers to the obligation a company has to return money to its customers for products or services that were returned, canceled, or unsatisfactory.