Which of the Following Statements Is True of the Control

question 90

Multiple Choice

Which of the following statements is true of the control process?

• A) Once performance standards are in place, the supervisor can begin the core of the control process: fixing problems.
• B) The information gained from the control process is beneficial even if supervisors do not use it as the basis for reinforcing behavior.
• C) In a control system, "variance" refers to a factor in the organization that is a barrier to improvement.
• D) If the control system is working properly, the supervisor should be uncovering problems before customers and management discover them.

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Definitions:

Mobile Electronic Devices

Portable electronic tools such as smartphones, tablets, and laptops, used for communication, entertainment, and productivity.

Guide Word

A word printed at the top of a dictionary or reference book page indicating the first or last entry on that page.

MEMOS

Short for memorandums, these are concise written communications within an organization to convey messages or information.

Down-Editing

The process of revising or editing written material to make it concise and more clear, often by removing excess words.