Which of the Following Skills Is Most Important for an Employee

question 4

Multiple Choice

Which of the following skills is most important for an employee involvement team to be successful?

• A) Conceptual skills
• B) Human relations skills
• C) Technical skills
• D) Problem-solving skills

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Definitions:

Confirmation Letter

A document sent to confirm details of an agreement, appointment, or transaction.

Oral Agreement

A contract or agreement made through spoken communication rather than written, which can be legally binding depending on the context.

Customer Uncertainty

The lack of certainty or predictability that consumers feel regarding the value, quality, or benefits of purchasing goods or services.

Irrevocability Period

A designated timeframe during which a decision, such as an offer or contract, cannot be retracted or revoked.