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According to value-chain analysis, which of the following would be considered part of a firm's infrastructure?
Expedia
An online travel agency that provides bookings for flights, hotels, car rentals, and vacation packages.
Disintermediation
The removal of intermediaries in a supply chain, allowing direct transactions between producers and consumers.
Channel Intermediaries
Organizations or individuals that act as middlemen in the distribution process, helping to move products from the producer to the final consumer.
Over-the-counter Products
Medications or goods that can be purchased without a prescription, directly from a retailer.
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