Which of the Following Generally Has Been the Best Predictor

question 61

Multiple Choice

Which of the following generally has been the best predictor of the durability of relationships?

• A) Overall interest
• B) Intention to repurchase
• C) Willingness to recommend
• D) Likelihood of a sustained relationship
• E) Proactive satisfaction

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Definitions:

Quality Of Working Life

A concept that assesses the degree of satisfaction, well-being, and contentment of employees within their work environment and their job roles.

Worker Dissatisfaction

A state where employees are unhappy or displeased with their jobs or working conditions, potentially leading to lower productivity and morale.

Management Favoritism

The practice by which managers give preferential treatment to certain employees over others without regard to merit.

Narrow Job Classifications

Employment categories defined by a very specific set of skills, responsibilities, or tasks, often limiting the scope and flexibility of the role.