By Using Lagniappe,what the Business Agent Intends to Convey to the Customer

question 51

Multiple Choice

By using lagniappe,what the business agent intends to convey to the customer is:

• A) "This happens all the time. It's nothing to worry about"
• B) "You are important to us, not only professionally, but personally"
• C) "Customer is always right"
• D) "Our liability is low"
• E) "We are in a mutual agreement that is legally binding"

---

Definitions:

Precausal Reasoning

Precausal reasoning refers to a stage in child development where logic is not yet fully developed, leading to reasoning based on intuition or superficial connections rather than causal relationships.

Personality Problem

Issues or disorders that arise from enduring patterns of behavior and inner experiences that deviate significantly from cultural expectations.

Oral And Anal Stages

Stages in Freud's psychosexual development theory; the oral stage focuses on pleasure from oral activities, and the anal stage is centered around toilet training and control issues.

Genitals

The organs involved in the reproductive system that are external in males and internal or external in females.