The Systematic Gathering of Information on Customers and Competitors,both Present

question 61

Multiple Choice

The systematic gathering of information on customers and competitors,both present and potential pertains to:

• A) Market development
• B) Market penetration
• C) Product development
• D) Customer satisfaction
• E) Market orientation

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Definitions:

Work Systems

The structured methodology by which work tasks are organized and executed to achieve specific objectives within an organization.

Occupational Health and Safety Inspectors

Officials who assess workplaces to ensure they comply with government standards and regulations for worker safety and health.

Inquiries

Questions or investigations made to gather information or clarify understanding.

Investigations

Systematic examinations or inquiries to discover and examine facts or information, often used to establish truth.