Empathic Dialogue Is Active Listening and Identification with Customer Concerns,resulting

question 65

True/False

Empathic dialogue is active listening and identification with customer concerns,resulting in customer-centered communication and problem solving.

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Definitions:

Variability

The extent to which data points in a statistical distribution or data set diverge from the average or mean, indicating the dispersion in the dataset.

Mean

The arithmetic average of a set of numbers, found by dividing the sum of all numbers in the set by the count of numbers.

Qualitative Variables

Variables that describe or categorize attributes or characteristics that are not numerical but can be observed qualitatively.

Summarized

The presentation of data or information in a condensed form, highlighting the main points or statistics.