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Identify the key drawbacks of telephone surveys and online surveys?
Senior Management
Refers to the highest level of managers within an organization who are responsible for making long-term strategic decisions.
Fiscal Year
A one-year period that companies and governments use for financial reporting and budgeting, which may not align with the calendar year.
Management By Objectives
A performance management approach where managers and employees work together to identify and set objectives that are tangible, verifiable, and measurable.
MBO Approach
Management by Objectives; a strategic management model that aims to improve the performance of an organization by clearly defining objectives that are agreed to by both management and employees.
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