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Performance management processes and job design may be obstacles to change.
Aggressiveness
A forceful or assertive attitude or approach, often without regard for others.
Basic Categories
refer to the fundamental classification or divisions within a subject or system.
Scripts
Standardized sequences of behaviors or expectations that guide social interactions or performances in specific settings.
Controlling Anger
Techniques and strategies used to regulate and manage feelings of anger, to prevent it from negatively affecting oneself and others.
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