The Negotiation and Communication Approach to Overcoming Resistance to Change

question 111

Multiple Choice

The negotiation and communication approach to overcoming resistance to change should be used when:

• A) There is a lack of information
• B) The initiators do not have all the information they need to make the change
• C) People are resisting because of adjustment problems
• D) Someone will clearly lose out in the change, and that person has considerable power to resist
• E) Speed is essential and the initiators have considerable power

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Definitions:

Waking Thoughts

The thoughts and mental processes that occur during the state of being awake.

Hidden Observer

A hypothetical part of the mind proposed by Ernest Hilgard to explain phenomena such as hypnotic pain reduction, suggesting an aspect of the self remains aware but detached from the hypnotized state.

Hypnotized Person

An individual who is in a state of hypnosis, characterized by increased suggestibility, relaxation, and altered consciousness.

Mind

The aspect of an individual that enables them to be aware of the world and their experiences, to think, and to feel; the faculty of consciousness and thought.