Dotted Lines on Organization Charts Indicate Formal Relationships

question 71

True/False

Dotted lines on organization charts indicate formal relationships.

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Definitions:

Institutionalization

The process by which a practice or organization becomes well established and widely recognized as an important component of society.

Unfreezing

The initial stage in the change process where existing behaviors or attitudes are challenged to prepare for the introduction of new ways of functioning.

Reengineering

The radical redesign of organizational processes to achieve major improvements in such factors as time, cost, quality, or service.

Low Tolerance

A decreased capacity or willingness to accept opinions, behaviors, or practices different from one's own.