Jim Is the Daytime Supervisor for an Automobile Assembly Line

question 8

Multiple Choice

Jim is the daytime supervisor for an automobile assembly line. He supervises 45 workers who perform routine jobs that require minimal training. Which of the following statements would indicate that Jim is following the servant-leadership model of leadership?

• A) Jim seeks to develop leadership in others and focuses on objectives that surpass the immediate needs of the group.
• B) Jim sets goals, monitors progress toward goal achievement, and rewards and punishes people for their level of goal accomplishment.
• C) Jim refrains from engaging in self-serving behaviors that hurt others and focuses on increased service to others rather than to himself.
• D) Jim wants to develop a partnership with his team illustrated by reciprocal influence, mutual trust, respect and liking, and a sense of common fates.
• E) Jim likes to provide the guidance and support needed by employees and ties meaningful rewards to completion of objectives.

---

Definitions:

Inescapable

Impossible to avoid or evade; unavoidably present or compulsory.

Interpersonal Communication

The process by which people exchange information, feelings, and meaning through verbal and non-verbal messages in face-to-face settings.

Implicit Rules

Unspoken, unwritten expectations and norms that govern behavior in groups and societies.

Explicit Rules

Clearly defined, written or spoken guidelines that dictate behavior or procedures within a group or society.