Examlex
Conflict is considered to be dysfunctional when:
Net Present Value
A financial metric that calculates the present value of all future cash flows of a project or investment, subtracting the initial investment cost.
Customer Lifetime Value
A prediction of the net profit attributed to the entire future relationship with a customer.
Relationship
The connection or association between individuals, groups, or entities, which can be professional, personal, or commercial in nature.
Relationship Selling
A sales approach focusing on building long-term relationships with customers, rather than on individual transactions, to foster loyalty and repeat business.
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