Dr Watson, Dean of Students at ABC University, Has Been

question 87

Multiple Choice

Dr. Watson, dean of students at ABC University, has been assigned the task of working with faculty and students when they have disputes about course grades. During these discussions, he attempts to help the parties arrange a solution but he has no formal authority to impose one. He is most likely a(n) :

• A) Facilitator
• B) Arbitrator
• C) Ombudsman
• D) Conciliator
• E) Negotiator

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Definitions:

Essential Duties

Fundamental tasks and responsibilities that are critical for the successful performance of a job.

Job Description

A formal document that outlines the duties, responsibilities, required qualifications, and reporting relationships of a specific job.

Task Statements

Descriptions of the individual activities that comprise a job or role.

Inside-Track Approach

A strategy or method characterized by utilizing special insights or privileged information to gain an advantage in a particular situation.