Roger Manages Both Bill and Nancy

question 20

Multiple Choice

Roger manages both Bill and Nancy. They are in an argument about who should handle a particular job. Roger encourages them to deal directly with each other in a positive and constructive manner. Roger is acting as a(n) :

• A) Facilitator
• B) Arbitrator
• C) Ombudsman
• D) Conciliator
• E) Negotiator

---

Definitions:

Community Mental Health

A field of medicine that focuses on addressing and treating mental health disorders within community settings, aiming to improve access to mental health care for all individuals.

Autonomy

The right or condition of self-government, or making decisions independently.

Medication Non-Adherence

The behavior of not taking prescribed medications as directed by a healthcare provider, which can negatively affect the effectiveness of treatment.

Discharge Planning

A process used by healthcare providers to prepare for a patient's move from the hospital to another setting, such as home or a rehabilitation facility.