Ted Was Dissatisfied with His Job

question 46

Multiple Choice

Ted was dissatisfied with his job. He said that the company policy, supervision, and working conditions were responsible for his dissatisfaction. According to Frederick Herzberg's theory, these extrinsic factors that create job dissatisfaction are called:

• A) Motivators
• B) Hygiene factors
• C) Affiliation factors
• D) Wellness factors
• E) Achievement factors

---

Definitions:

Norms

Shared beliefs or standards that dictate the expected and acceptable behavior within a particular group or society.

Violated

Violated refers to the act of breaking or failing to comply with a rule, law, agreement, or expectation.

Culture

The set of shared attitudes, values, goals, and practices that characterizes an institution, organization, or group.

Mores

are the accepted traditional customs, moral attitudes, or manners of a particular social group, which guide behaviors and can distinguish right from wrong.