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David's boss has observed that David took about 12 hours to perform tasks A, B, and C. However, he took 24 hours to complete task D. David's boss concluded that task D must have been tougher than the other tasks. Which of the following attributional information led David's boss to this conclusion?
Theory Y
Theory Y is a management style that assumes employees are inherently motivated and enthusiastic about their work, promoting a participative decision-making process.
Zero Defects
A management philosophy aimed at eliminating defects in products or processes through continuous improvement and defect prevention measures.
Open System
A system that interacts with its environment by exchanging energy, materials, or information.
Internal Customers
Individuals or groups within an organization who rely on the support or services of another individual or department within the same organization.
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