Roberto Is a Manager at XYZ Corporation

question 31

Multiple Choice

Roberto is a manager at XYZ Corporation. Every day, he eats lunch in the company cafeteria so he can learn the latest news and rumors. He is exhibiting his:

• A) Relationship management
• B) Self-awareness
• C) Self-disclosure
• D) Extraversion
• E) Social awareness

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Definitions:

Positive Words

Words that convey affirmative, optimistic, or encouraging meanings, often used to motivate or uplift the listener or reader.

Disappointment

The feeling of sadness or displeasure caused by the nonfulfillment of one's hopes or expectations.

Delivering Bad News

The process of communicating unfavorable or disappointing information in a considerate and tactful manner.

Fair and Reasonable

Terms and conditions or prices that are just, equitable, and not excessive.