Research Has Demonstrated That Organizational Citizenship Behavior Is Positively Related

question 106

Multiple Choice

Research has demonstrated that organizational citizenship behavior is positively related to:

• A) Higher performance ratings and lower organizational costs
• B) Higher performance ratings and higher turnover
• C) Lower customer satisfaction and lower turnover
• D) Higher absenteeism and turnover
• E) Lower efficiency and higher customer satisfaction

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Definitions:

GDP Deflator

An economic measure that adjusts the Gross Domestic Product (GDP) by accounting for changes in price levels or inflation.

Gross Domestic Product

The overall economic value of all produced goods and services within the borders of a country, measured over a designated time period.

Output Value

The total value of all goods and services produced by an individual, company, or country.

Increase

A rise in the amount, size, or number of something.