Kelly Selected a Home and Submitted an Offer to the Seller

question 39

Multiple Choice

Kelly selected a home and submitted an offer to the seller.

• A) The seller must accept her offer.
• B) Her offer must have been for the asking price.
• C) The seller's price is affected by Kelly's need to buy.
• D) The seller may reject the offer and choose to provide a counteroffer.
• E) Kelly will receive earnest money when she presents the offer.

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Definitions:

Customer Assessment

The process of evaluating customer needs, satisfaction, and feedback to improve products or services and enhance customer relations.

Customer-Oriented Metrics

Customer-oriented metrics are quantitative measurements used to assess how well a company meets the needs and expectations of its customers, including satisfaction scores, retention rates, and customer lifetime value.

Customer Relationship Management

Refers to practices, strategies, and technologies used by companies to manage and analyze customer interactions and data throughout the customer lifecycle.

Total Immersion

A comprehensive and intense approach in which one is fully engaged in an activity or experience, often used in learning and training contexts.