Discuss Customer Relationship Management (CRM) and Its Three Interconnected Components

question 31

Essay

Discuss customer relationship management (CRM) and its three interconnected components with an example.

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Definitions:

Ecomap

A graphical representation that shows an individual's personal and social relationships in relation to their environment, often used in social work and counseling.

Social Network Map

A diagram or representation that illustrates the relationships and connections among individuals within a social network.

Inner Circle

A group of people closest to an individual, often characterized by a high level of trust, intimacy, and influence.

Drinking Behaviors

Patterns of alcohol consumption that can range from moderate and responsible to excessive and harmful.