How Should Managers Work Toward Eliminating the Dangers of Ineffective

question 13

Multiple Choice

How should managers work toward eliminating the dangers of ineffective communication?

• A) Spend 85% of their time planning and establishing goals.
• B) Help subordinates to become effective communicators.
• C) Gather complete, relevant, and timely data and information.
• D) Always use face-to-face communication to get instant feedback.

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Definitions:

Intangible Outputs

Results or benefits from a process, service, or product that cannot be physically touched or quantified easily, such as reputation or brand value.

Human Resource Requirements

The specific needs related to staffing, skills, and manpower necessary to complete a project or operate a business.

Managing Demand

The process of strategically moderating and directing consumer demand through various techniques to match available capacity.

Service Firms

Companies that provide intangible products or services to consumers or other businesses.