Rules and SOPs Are Used to Regulate the Behavior of Workers

question 51

Multiple Choice

Rules and SOPs are used to regulate the behavior of workers within the organization with a ________ control system.

• A)bureaucratic
• B)feedback
• C)feedforward
• D)concurrent

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Definitions:

Framing Differences

The effect of presenting or perceiving information in different ways, which can influence understanding and decision-making.

Copious Information Exchange

The extensive sharing of data, knowledge, or information within an organization or between individuals.

Cooperativeness

The willingness to work together with others towards a common goal or to be helpful.

Assertiveness

A communication and behavior style characterized by confidently expressing one's thoughts, feelings, and beliefs in a way that respects the rights of others.