Define Strategic Alliance and Network Structure

question 10

Essay

Define strategic alliance and network structure. Also, discuss their usage.

---

Definitions:

Communication Gap

A discrepancy that occurs when a message is not accurately conveyed or understood between parties, leading to misunderstandings, misinformation, or conflicts.

Empowerment Gap

The Empowerment Gap refers to the disparity between individuals or groups in terms of their ability to make choices, access resources, and control their own lives.

Reliability

The consistency and dependability of a product, service, or research finding over time and across various conditions or instances.

Service Quality

refers to the assessment of how well a delivered service matches the expectations of the customer, often determining customer satisfaction and loyalty.