A Formal, Written Guide to Action for Employees in an Organization

question 64

Multiple Choice

A formal, written guide to action for employees in an organization is known as a

• A)policy.
• B)rule.
• C)standard operating procedure.
• D)rolling plan.

Understand the concept of locus of control and its significance in personality theory.

Identify the differences in locus of control among various age groups and cultural backgrounds.

Recognize the relationship between locus of control and mental health outcomes.

Describe the characteristics of individuals with internal versus external locus of control.

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Definitions:

Role Ambiguity

Uncertainty about what the organization expects from the employee in terms of what to do or how to do it.

Involuntary Turnover

Turnover initiated by an employer (often with employees who would prefer to stay).

Involuntary Turnover

The termination of employees initiated by the employer due to performance issues, downsizing, or other organizational needs.

Derogatory Gesture

A motion or sign made with the body or face that insults, mocks, or belittles someone.