A Sales Manager Talks with His Subordinates About the Way

question 84

Multiple Choice

A sales manager talks with his subordinates about the way they should treat customers. The sales manager is focusing on the _________ aspect of creating a learning organization.

• A) personal mastery
• B) groupthink
• C) team learning
• D) shared vision

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Definitions:

Loyal Customer Base

A group of repeat customers who consistently prefer a particular brand or product over competitors.

Locations

Refers to the geographical places where businesses are situated or where activities take place, influencing accessibility, visibility, and operation efficiency.

Craft Store

is a retail outlet specializing in selling materials and supplies for arts and crafts projects.

Intermediaries

Agents or businesses that act as a link in the supply chain, connecting producers with consumers or other businesses.