A Bank Allows Its Tellers to Not Only Handle Deposits

question 70

Multiple Choice

A bank allows its tellers to not only handle deposits and disbursement, but also distribute traveler's checks and sell certificates of deposit. This is an example of

• A)innovation.
• B)restructuring.
• C)total quality management.
• D)empowerment.

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Definitions:

Discrimination

Unfair treatment or prejudicial consideration based on class, category rather than individual merit, notably in contexts like race, age, or gender.

Objectively

In a manner that is not influenced by personal feelings or opinions, based on facts.

Signaling Theory

A theory that explains how individuals or businesses convey information about themselves to differentiate from others, particularly in contexts of asymmetrical information.

Education

The process of facilitating learning, or the acquisition of knowledge, skills, values, beliefs, and habits through various means such as teaching, training, storytelling, and discussion.