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Citizenship Behaviors Can Be Divided into the Two Main Categories

question 98

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Citizenship behaviors can be divided into the two main categories of:


Definitions:

Learning Goal

A specific aim or target of learning, focusing on the acquisition of knowledge or skills.

Organizational-Level Outcomes

Refer to the impacts or results achieved by an organization as a whole, often measured in terms of productivity, profitability, quality, and customer satisfaction.

Vertical Transfer

The process by which knowledge, skills, and behaviors learned in training are applied to different levels of tasks or responsibilities within an organization.

Horizontal Transfer

The application of skills and knowledge learned in one area to another within the same level of an organization, promoting versatility and adaptability.

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