MsRon Is the Patient Care Manager of the Mobile Intensive

question 13

Multiple Choice

Ms.Ron is the Patient Care Manager of the mobile intensive care unit (MICU) .She wants to make a change in the culture of the unit so that more experienced nurses take on the less experienced nurses as mentees and not just preceptees.An effective first step for Ms.Ron to carry out with the staff before making this change is to:

• A)Conduct a Readiness to Change Assessment to identify how the staff feels on this issue.
• B)Announce that being a mentor is now part of the job description of any MICU nurse that has more than 5 years' experience.
• C)Meet with all of the experienced nurses and tell them the unit cannot survive without each one of them being responsible for a less experienced nurse.
• D)Discuss with the Staffing Supervisor if there are any extra MICU nurses that can be scheduled so only experienced nurses who volunteer will have to be mentors.

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Definitions:

Productivity

An indicator of how effectively a person, machine, factory, system, etc., transforms inputs into valuable outputs.

Morale

The overall mood, attitude, and satisfaction of a group or workforce, often reflecting their overall job happiness and productivity.

Knowledge Management

The process of capturing, distributing, and effectively using knowledge.

Knowledge Retention

The process by which organizations preserve critical information and skills within their workforce, despite changes or turnover.