Many Leaders View Unexpected Events as Negative Happenings That Upset

question 7

Multiple Choice

Many leaders view unexpected events as negative happenings that upset the regular work day.Instead,we need to see these surprises as learning experiences that will:

• A)Offer challenges for staff to build their problem-solving skills.
• B)Allow staff practice time with patients to manage their fears.
• C)Seek advice from any physicians to troubleshoot the problems.
• D)Provide staff the opportunity to determine they should not be nurses.

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Definitions:

Stress

A physical, mental, or emotional strain or tension resulting from adverse or demanding circumstances.

Susan Folkman

A psychologist known for her research on stress, coping, and appraisal.

Moderate Exercise

Physical activity that is of moderate intensity, beneficial for health, and includes activities like brisk walking.

Nervous System

The complex network of nerves and cells that transmit signals between different parts of the body.