Quality Improvement Efforts Should Focus on the

question 5

Multiple Choice

Quality improvement efforts should focus on the

• A) product.
• B) external environment.
• C) customer.
• D) material costs.
• E) internal operations.

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Definitions:

Market Price

Market Price is the current price at which a good or service can be bought or sold in a marketplace.

Competitive Price-Taker

A market participant who must accept the prevailing market prices because they have no influence over those prices due to their small market share.

Average Total Cost

The total cost of production divided by the quantity of output produced, representing the average cost per unit of output.

Homogeneous Products

Goods that are identical in quality and cannot be distinguished from one another by consumers.