Examlex
Service level can be measured by:
Work-For-Hire Agreement
A contract where an employer owns the rights to the intellectual property created by an employee or contractor specifically for that employer during the course of employment or commission.
American Arbitration Association
A non-profit organization offering alternative dispute resolution services, including arbitration and mediation, to individuals and organizations.
Mediator
The third party in mediation whose job is to convince the contending parties to adjust or settle their dispute.
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