Priority :Average Arrival Rate (Exponential Interarrival Times)

question 28

Multiple Choice

Priority :Average Arrival Rate (exponential interarrival times)
High : 3 per hour
Low : 5 per hour
Number of servers: 5
Service rate: 2 per hour (exponential service times)
-What is the average time in line (in minutes) for a low priority item?

• A)2
• B)5
• C)24
• D)35
• E)54

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Definitions:

Manufacturing Operations

The activities involved in the production of goods in a factory, including the machinery, personnel, and processes used.

Customer Contact

Customer contact involves any direct interaction between a company and its customers, aimed at improving service, sales, and customer satisfaction.

Capital Intensive

A business that depends greatly upon equipment and capital for its operations.

Labor Intensive

A business that is more dependent on the services of people than on money and equipment.