The Design and Management of Seamless,value-Added Processes Across Organizational Boundaries

question 20

Multiple Choice

The design and management of seamless,value-added processes across organizational boundaries to meet the real needs of the end customer is called:

• A)Demand management
• B)Distribution channel management
• C)Supply chain management
• D)Logistics management

---

Definitions:

Punishment by Removal

A behavior modification technique involving the withdrawal of a desirable stimulus to decrease the likelihood of a behavior being repeated.

Telephone Privileges

A system or policy allowing individuals access to use telephones under specific conditions, often used in contexts like prisons, hospitals, or schools.

Pepper-Sprayed

A form of non-lethal chemical weapon that irritates the eyes to cause tears, pain, and even temporary blindness, often used in policing and self-defense.

Discriminative Stimulus

A stimulus in the presence of which a particular response will be reinforced.