The First Step in Quality Function Development Is to Determine

question 10

True/False

The first step in Quality Function Development is to determine the customer attributes.The second step in QFD is to translate the customer attributes into target values.

---

Definitions:

Deviant

Behavior or actions that deviate from what is considered normal, acceptable, or expected in society or a cultural context.

Maladaptive

Behavior or thought patterns that are counterproductive to an individual's wellbeing or ability to meet their needs.

Inappropriateness

Behavior or actions that are not suitable or proper in a certain context or situation.

Diagnosis

The identification of the nature and cause of an illness or problem through examination of symptoms and tests.