Which of the Following Is a Faulty Notion Regarding Customer

question 2

Multiple Choice

Which of the following is a faulty notion regarding customer service?

• A)Knowing the issues involved in a business is important to develop the skills of effective customer service.
• B)Customer service is of little importance as customers exist for the benefit of businesspeople.
• C)The most obvious reason for increased importance for high-quality customer service is greater competition.
• D)Keeping customers happy and loyal simply makes good economic sense.

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Definitions:

Project Head Start

A scheme in the US offering extensive early childhood education, health care, nutritional support, and engagement opportunities for parents of families with low income.

Harold Stevenson

A psychologist known for his cross-cultural research in academic achievement and intelligence, particularly comparing the educational performances of children in the United States, China, and Japan.

Math Performance

The ability and efficiency in solving mathematical problems, reflecting one's proficiency in mathematics.

American Students

Refers to students who are studying or have studied in educational institutions in the United States.