Finding Out What the Customer Needs, and Doing Whatever Is

question 19

Short Answer

Finding out what the customer needs, and doing whatever is necessary to satisfy that need are the _____ of customer service.

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Definitions:

Instructional Method

A strategy or approach used in teaching to facilitate learning and achieve educational goals.

Passive Learning

Learning through absorption without active participation or interaction, typically through lectures or reading.

Learning Outcomes

The specific knowledge, skills, and abilities that learners are expected to acquire upon the completion of a course or training program.

Lecture Method

A traditional teaching approach where an instructor delivers information directly to learners in a one-way communication mode.