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What are the various means of rewarding customers who complain?
Identity Theft Penalty Enhancement Act
A federal law passed to impose stricter penalties on individuals convicted of identity theft, including aggravated cases involving terrorism or felony.
Forbearance
The act of refraining from exercising a legal right, especially by a creditor who gives the debtor more time to pay an outstanding debt.
Promissory Estoppel
A legal principle that prevents a promisor from reneging on a promise when the promisee has relied on that promise to their detriment.
Consideration
In contract law, consideration refers to something of value exchanged between parties, which is necessary for a contract to be legally binding.
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