Japanese Companies Using the Kaizen Approach Have Been Successful at Implementing

question 45

Multiple Choice

Japanese companies using the kaizen approach have been successful at implementing change because:

• A)employees are actively involved in making operational and change decisions.
• B)managers involve employees in the change process only in the final stage.
• C)it typically tends to seek change and increased business productivity through large-scale, radical shifts.
• D)it takes a short-term approach to improvement.

Recognize the necessity of rewarding desirable behavior and the implications of negative consequences for problem behavior.

Identify legal and ethical considerations in disciplining employees for drug use or other personal issues.

Appreciate the role of documentation, including the use of past performance appraisals, in the disciplinary process.

Grasp the concept of self-discipline and its encouragement in the workplace.

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Definitions:

Break-even Point

The sales level at which a business generates neither profit nor loss, covering all fixed and variable costs.

Unit Sales

The quantity of products sold, not considering the price at which they were sold.

Contribution Margin

Contribution Margin is the amount of revenue remaining after deducting variable costs, which can then be used to cover fixed costs or generate profit.

Income Statement

A financial statement that shows a company's revenues and expenses over a specified period, culminating in the net income or loss.