According to Richard Boyatzis, What Is the Most Common Mistake

question 39

Multiple Choice

According to Richard Boyatzis, what is the most common mistake made by people who want to improve their emotional intelligence (EI) ?

• A)They think that knowing more about the issue will make their skills better.
• B)They fall prey to the myth that EI cannot be improved and is inborn.
• C)They assume that EI cannot be applied to the workplace.
• D)They are unwilling to apply their knowledge of EI to real life situations.

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Definitions:

Equity

Fairness; everyone gets his or her fair share. Since people can disagree about what is “fair,” equity is not as well defined a concept as efficiency.

Rational Decision

The choice made by logically considering all available information, potential costs, and benefits to achieve the optimal outcome.

Bounded Rationality

A concept suggesting that decision-making is limited by the information available, cognitive limitations of the mind, and the finite amount of time available to make a decision.

Opportunity Costs

The potential benefits or profits lost when choosing one alternative over another, representing the cost of forgone opportunities.